POLICIES AT ARTS & CRAFTS D'JORR, LLC
Each item on this site has been made by me. I work hard to make each piece something you will love and enjoy for years to come. Due to the nature of what I do, my products will have natural, and sometimes man-created, variations. Many things can contribute to these differences including the brand of paint used, the level of humidity in my home, the technique I used to create a singular piece and so forth. Therefore, there are times when small imperfections may exist. These imperfections only help to make the piece truly unique and special, just as our own personal quirks and traits make us unique and special. If you do ever have questions about a piece, you can email me at info@artsncraftsdjorr.com. I will be happy to do my best to answer any questions or to address any concerns you have before purchasing a product.
OUR RETURN POLICY
How It Works
All sales are final. Each item is unique and hand-crafted by me. I do my best to ensure the quality of my products and to post pictures of the products so you do not have to buy anything sight-unseen. However, I do understand that sometimes things can happen during shipping or that sometimes items have defects (which are different than the imperfections mentioned in the policy above). If your purchase arrives damaged, contact me (with pictures of the damages) and I will do my best to provide a solution with which we can both be happy.
